{"id":890,"date":"2025-02-27T11:13:36","date_gmt":"2025-02-27T10:13:36","guid":{"rendered":"https:\/\/www.aubergelamerepoulard.com\/?page_id=890"},"modified":"2026-03-11T13:04:30","modified_gmt":"2026-03-11T12:04:30","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.aubergelamerepoulard.com\/en\/cgv\/","title":{"rendered":"GTC"},"content":{"rendered":"
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TERMS AND CONDITIONS OF INDIVIDUAL SALE - MSM 1888<\/strong><\/p>

The provisions set out in these General Terms and Conditions of Sale (hereinafter referred to as \u00abthe GTCS\u00bb) apply to direct sales (made online, by telephone, by email or directly on site) by MSM 1888 (a simplified joint stock company with a single shareholder and capital of \u20ac78,000,000.00, having its registered office at 91, rue du Faubourg Saint-Honor\u00e9, 75008 Paris, registered in the Paris Trade and Companies Register under number 489 358 366), also known as Groupe La M\u00e8re Poulard, to provide hotel services at Mont Saint-Michel (hereinafter referred to as \u00abthe Services\u00bb) to its non-professional customers (hereinafter referred to as \u00abthe Customers\u00bb) in the establishments of MSM 1888 (Auberge La M\u00e8re Poulard, la Confiance, Auberge du Mouton Blanc, le Relais Saint-Michel, la Digue, le Saint-Aubert). Any deviation from these GTC must be expressly accepted in writing by MSM 1888.<\/p>

Our general terms and conditions of sale comply with the provisions of article R.211-1 of the French Tourism Code and are valid from March 2026.<\/p>

Booking and cancellation conditions<\/strong><\/p>

Online Reservations for Services (hereinafter referred to as \"the Reservation\") are made in accordance with the conditions set out in articles L.211-3, R.211-4 and R.211-6 of the French Tourism Code and article 1369-11 of the French Civil Code.<\/p>

Any Reservation of a Service by the Customer implies the prior, complete and total consultation and acceptance of the GTC in force at the time of the said Reservation. The Customer has the option of saving and editing the GCS using the standard functions of their browser or their computer, tablet or smartphone.<\/p>

The customer may book a maximum of four (4) rooms per reservation on the Website, on an individual basis and for his\/her personal needs. For reservations for business groups, meetings, seminars, etc., it is necessary to visit the Groups and Seminars section of the lamerepoulard.com website.<\/p>

The customer is solely responsible for his choice of services and their suitability for his needs, and MSM 1888 cannot be held liable in this respect.<\/p>

Children aged 15 and over are considered adults. When making a Booking, the Customer must enter in the \"number of adults\" field all persons aged 15 and over.<\/p>

ANCV dematerialised holiday vouchers are not accepted at the time of booking.<\/p>

Non-dematerialised holiday vouchers are accepted on site for the balance and any extras.<\/p>

Articles L.121-21 et seq. of the French Consumer Code relating to the right of withdrawal do not apply to the provision of accommodation services.<\/p>

Special conditions of sale and cancellation<\/strong><\/p>

Once the Reservation has been taken into account under the conditions set out in articles 1 and 2 of the General Terms and Conditions, any partial or total cancellation of the Service will incur the following charges:<\/p>

For all \"non-cancellable, non-changeable\" Reservations<\/u>\u00a0:<\/p>

The total amount of the stay must be paid by the Customer at the time of Booking. This amount is non-refundable, for any reason whatsoever (cancellation, change of holiday dates, no show, early departure, etc).<\/p>

For all Bookings with \"flexible rates\" (excluding special conditions and promotions)<\/u>\u00a0:<\/p>